All items sold are of Returned Merchandise/Undeliverable Freight and are not inspected.
Auction Terms & Conditions
16% Buyers Premium plus HST, plus $1.00 handling fee is applied for each item.
All items must be paid for by 2 pm the day following the auction. If you are the successful bidder we will assume you are paying by credit card and we reserve the right to charge your credit card for the total invoice. We run credit cards the morning after each auction and you will be emailed a copy of your receipt by 10 am that day. If you want to pay by e-transfer, debit, cash, etc. you MUST write this in the "notes to auctioneer" prior to registering for each auction. If we have not received the alternate form of payment by 12 pm the day following the auction we will charge the credit card on file.
E-transfers are to be sent to firstname.lastname@example.org. We have auto deposit. Once the e-transfer is received we will send you a paid receipt.
BIDDERS ARE REPONSIBLE FOR PAYING FOR THEIR PURCHASES AND MAKING PAYMENT THE DAY AFTER THE AUCTION. IF A BIDDER DOES NOT PAY FOR THEIR ITEMS THEY BID ON, THE BIDDER WILL BE BLOCKED FROM BIDDING IN THE FUTURE. THE OUTSTANDING INVOICE WILL ALSO BE SENT TO A COLLECTIONS AGENCY FOR THE LOSS OF COMMISSION AND LOSS OF BUYERS FEE OF THE ITEMS.
We do not accept alternate forms of payment over the phone due to previous fraud.
23 Buchanan Court, London, ON - Curbside pick-up Monday – Friday 9am – 6pm. Saturday 9:30am till 4pm & Sunday 10am – 3pm. Items MUST be picked up within 3 days of the auctions closing. Any items not picked up during the specified pick-up dates and times will be considered abandoned and no refund will be granted as the consignor will have been paid out for all bids. Inspect all items prior to leaving the premise. Make sure you have ALL items. The purchaser can pick up their items with a paid receipt. Items can not be picked up until the invoice is paid. All items must be removed by the specified removal time. Removal shall be at the expense, liability, and risk of the purchaser. Do not bid if you are unable to have your items picked up. Items are sold as is, where is, with all faults. Any item not picked up during the posted pickup times will be considered an abandoned item. If you abandon an item, your credit card will be charged for the purchase price of the item plus the cost to remove, transport and dispose the item.
If you would like your items shipped, please put "shipping required" in the "notes to auctioneer" upon registration for each auction. We are not able to give shipping quotes ahead of time as it is based on the location / size / weight of the item(s) once they are processed for shipping. Where registration is made without “Shipping Required” in the notes to the auctioneer, buyers have 48 hours to request shipping by email only. All shipping fees including return shipping are the buyers responsibility.
If you do not pay for shipping within 72 hours of receiving shipping quote, your order will be considered abandoned. If you abandon a shipping order, your credit card will be charged for the purchase price of the order plus the cost to remove, transport and dispose the item.
***All items sold that are of Returned Merchandise are not inspected and sold without Warranty or Guarantee. ***Returned Merchandise could be new and no defects while others could be missing parts, used, damaged, not in original box, returns are not granted for these situations **** Items with a sale price under $20.00 before Buyers Fee and Taxes are final sale and not considered for a refund.****.Any items that were not as described must be reported with 4 days from the auction date for resolution and discretion by a representative of Encore Auctions Inc.
**ALL ITEMS ARE SOLD AS IS AND UNINSPECTED. THESE ARE RETURNED MERCHANDISE ITEMS AND SOLD WITHOUT WARRANTY OR GUARANTY. ITEMS COULD BE MISSING PARTS, USED, DAMAGED, NOT THE ITEM IN THE BOX OR NOTHING WRONG AT ALL. **
BY ACCEPTING OUR TERMS AND CONDITIONS WE HAVE THE RIGHT TO REQUEST PHOTO ID AND CREDIT CARD (DUE TO PREVIOUS FRAUD / STOLEN CREDIT CARDS / CHARGEBACKS)**
**BY ACCEPTING OUR TERMS AND CONDITIONS BIDDERS MUST REGISTER WITH THEIR OWN CREDIT CARD. BIDDERS ARE NOT ALLOWED TO REGISTER WITH OTHER CREDIT CARDS THAT ARE NOT IN THEIR NAME. IF WE DISCOVER THE CREDIT CARD REGISTERED IS IN A DIFFERENT NAME WE WILL BLOCK THE ACCOUNT. (DUE TO PREVIOUS FRAUD / STOLEN CREDIT CARDS / CHARGEBACKS)**
FINAL SALE - MEANS FINAL SALE, ITEMS ARE DAMAGED AND BROKEN, ITEMS CANNOT BE RETURNED FOR A REFUND - NO EXCEPTIONS.
MULTIPLES IN REFERENCE TO BIDDING - MULTIPLES ARE USED IN THE CASE OF ITEMS WHEN THE QUANTITY IS GREATER THAN 1, WHEN MULTIPLES ARE USED THE BID PRICE IS TIMES THE QUANTITY USED. FOR EXAMPLE, IF THE BID PRICE IS $10 AND THE QUANTITY OF THE LOT IS 4, THE TOTAL WOULD BE $40.
BID CANCELLATIONS ARE NOT ALLOWED - DO NOT PLACE BIDS ON ITEMS UNLESS YOU INTEND TO BID ON THE ITEMS, WE WILL NOT CANCEL BIDS PLACED FOR ANY REASON.
**BY AGREEING TO OUR TERMS AND CONDITIONS, BIDDER AGREES THAT THEY ARE HELD RESPONSIBLE FOR THEIR ACCOUNT. IF OTHERS USE THE ACCOUNT / FAMILY MEMBERS ETC., WITHOUT THE PERMISSION OF THE BIDDER, THE BIDDERS NAME WHO IS ON THE ACCOUNT IS STILL RESPONSIBLE FOR PAYING FOR THE ITEMS. DO NOT GIVE OUT YOUR PASSWORD, DO NOT STAY LOGGED IN ON YOUR COMPUTER - YOU ARE RESPONSIBLE FOR YOUR ACCOUNT.** .
**BY AGREEING TO OUR TERMS AND CONDITIONS BUYER ACCEPTS THAT ITEMS NOT PICKED UP WITHIN THREE DAYS FROM THE DATE OF THE SALE WILL BE CONSIDERED ABANDONED. Any item not picked up during the posted pickup times will be considered an abandoned item. If you abandon an item, your credit card will be charged for the purchase price of the item plus the cost to remove, transport and dispose the item.**
WE CANNOT HELP LOAD YOUR VEHICLE, PLEASE BRING EXTRA PEOPLE WITH YOU IF YOU NEED HELP LOADING YOUR VEHICLE. PLEASE MAKE SURE YOU HAVE ALL YOUR ITEMS BEFORE YOU LEAVE.
All items sold As Is Where Is, No Warranty, No Guarantee. Though all description and commentary are believed to be correct, neither Auctioneer nor Consignor makes any warranties or representations of any kind with respect to the property, and in no event shall be held responsible for having made or implied any warranty of description, genuineness, authorship, attribution, provenance, period, culture, source, origin, condition, etc.
Sorry we do not ship to the US and we do not sell to US Residents.
REGISTRATION & IDENTIFICATION:
At the time of registration, we collect information about you to verify who you are before you can bid. We collect credit card information to ensure that you are a qualified buyer. All bidders must be of legal age to bid.
PAYING FOR YOUR PURCHASES:
There is no cost to register for an auction. Your credit card will not be charged unless you win. When an auction closes, all winning bidders will receive an e-mail with an attached invoice or receipt from email@example.com. All items must be paid for by 2 p.m. the next day after an auction.
REVIEWING YOUR BIDS:
During an auction you can check the status of your bids at anytime. Note that no bids can be withdrawn after the auction for any reason. All items are sold as is, where is, with all faults.
You can choose to be notified by e-mail during the auction if you have been outbid. Please note that outbid notifications are NOT sent out during the last two hours of the sale.
CONDITIONS OF ITEMS SOLD & OUR ONLINE CATALOGUE:
Our best efforts are made to represent all items accurately in descriptions and photographs; however, all items are ultimately sold on an 'as is, where is' basis, with all faults.
No claims regarding goods purchased will be allowed. Bidders are reminded that all goods are sold on an 'as is, where is' basis, with all faults.
PERSONAL & PROPERTY RISKS:
We will not be liable for damage or injury to individuals or their property.
ADDITIONS & DELETIONS:
We reserve the right to remove and/or add lots and/or items to the sale at any point during the auction.
The BUYER expressly agrees to indemnify and save Encore Auctions, the Seller and their assigns harmless from and against all claims, losses, expenses, damage or liability, directly or indirectly caused by or resulting from an act, including the negligent acts or omissions of Encore Auctions Inc, or anyone acting in his/her behalf in connection with or arising out of auction. All bidders/buyers must be of legal age.
AUCTION RECORDS: In the unlikely event of a dispute, you agree to accept as true the information that we have in our records.
SOFT CLOSE: Items close at regular intervals. To prevent a bidder from 'sniping', all bids made in the last minute of the auction will force an item to stay open for an additional 2 minutes. This will continue until all bidding has ceased.
STRATEGY: We recommend that ALL BIDDERS put in their maximum bid when placing a bid online. This does not mean you will have to pay the amount you bid; you only pay one bid more than the next highest bid, and only up to your maximum bid. The software system will play out the bids as you would at a live auction and only uses the funds required to beat out the under-bidder at the prescribed bid increment.
CATALOGUE ERRORS & OMISSIONS: If a description does not match a picture in a lot, the description takes precedence. All items are sold on an 'as is, where is' basis, with all faults.
Use of the parking lot at 23 Buchanan Court during pickup or drop off is at the sole risk of the user. Encore Auctions cannot be held responsible for property damage or injury arising out of said use. This includes but is not limited to carts striking vehicles during pickup.